Business

5 Months After FCMB Yet To Explain How N450,000 Vanished From Customer’s Account

Published

2 years ago

Aug 12, 2022.

A Kano-based businessman has accused FCMB bank of refusing to explain how the sum of N450,000 was debited from his account

EKO HOT BLOG reports that First City Monument Bank, FCMB, has been accused of refusing to provide concrete reasons N450,000 was debited from the account of a Kano-based business owner without his consent.

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The victim, Peter Okechukwu Osogwa, disclosed that he started receiving multiple debits on the evening of March 23. He also said that the sum was debited in tranches from his account, FIJ reports.

According to him, “On March 23, I just started receiving alerts. I received a debit alert of N200,000 first, and then another N100,000. Thereafter, I received a debit of N50,000 three times. The remaining money in my account was N48,000, so I quickly transferred it to my access bank account.”

Osogwa said he subsequently went to the bank to lodge a complaint and was told the incident would be investigated.

“They told me that they would conduct a thorough audit on the transactions to know what happened,” he said.

“Later, an official of the bank suggested to me that the fraud might have happened because I bought something using my line. He also suggested that a fraudster might have tracked my ATM online. I was surprised because I never knew money could be swiped from people’s accounts online without a password or the receipt of an OTP.”

Osogwa said every time he emailed the bank, they told him the incident was still under investigation.

“I even went to the CBN to file a complaint, but so far, nothing has been done on my request. Another thing is that, when I rushed to the bank the period the incident happened, the officials confirmed to me that the amount was fraudulently taken from my account. They also told me they had placed a restriction on the account to stop the money from leaving,” said Osogwa.

The business owner said that although the FCMB refused to tell him where the money was, he discovered that it had been transferred to a SportyBet account.

See screenshots of withdrawals made from the accounts below: