Vacancy!!! Customer Experience Officer at Majeurs Chesterfield

Majeurs Chesterfield is a market leader in the manufacture of luxury furniture handcrafted in Nigeria. We are strongly convinced that your home or office space is not complete until you fit it with the right furniture. Whether you are looking for a coffee table, an armchair or an entire collection of furniture, Majeurs Chesterfield sees it as an obligation to deliver nothing short of a stunning range of diverse design choices.

We are recruiting to fill the position below:

Job Title: Customer Experience Officer

Location: Lagos

Job Description

• The role of a Customer Experience Officer (CXO) is to create exceptional brand and buying experiences for a customer or a prospect, across touch points – both digital and physical.
• To be able to do so, one must demonstrate strong product knowledge along with an ability to efficiently interact with customers, understand their buying journeys, pain points; and align with other business functions to find solutions.
• The ideal candidate will interact with prospects and clients to close deals and resolve issues that may arise during their buying experience.
• Further more, the CXO will coordinate the aftersales experience to ensure continual client retention.

Requirement

• The ideal candidate will have 3 years customer services experience as a Team lead with high level of proactiveness.

Application Closing Date
17th February, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.