News

CBN Directs Banks To Charge Customers For Failed Debit Transaction

Published

4 years ago

Nov 20, 2020.

The Central Bank Of Nigeria (CBN) on Friday directed banks to now charge Bank customers for failed direct debit transactions.

The directive was contained in the Guide to Charges by Banks, other financial and non-financial institutions published by the the apex bank.

CBN explained that the charge will only apply to transactions that fail due to the account being unfunded.

Customers will be required to pay either one percent of the amount or N5,000 (whichever is higher) as the penal charge.

Direct debit is an arrangement made with a bank that allows a third party to transfer money from a person’s account on agreed dates

Stanbic IBTC communicated the development to their customers via email seen by Ekohotblog on Thursday.

“In line with the Central Bank of Nigeria’s (CBN) Guide to Charges, a failed direct debit transaction resulting from an unfunded account is liable to a charge of 1% of the transaction amount or N5,000 – the higher amount is applicable,” the email read.

“While this penal charge is only applicable if a customer’s account is insufficiently funded at the time of the transaction, the qualifying amount shall be debited to customers account once it is funded.

“We, therefore, wish to advise that you ensure your account is adequately funded at all times to facilitate a successful transaction, especially if you activate any form of direct debit instruction on your account.”