Job Vacancy!!! Collections Officer at OTP Internet Technology (9credit)

OTP Internet Technology (9 Credit) is a mobile app that provides easy access to loans at your convenience without any collateral or guarantor.

We are recruiting to fill the position below:

Job Title: Collections Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Monitor accounts to identify overdue payments
• Make calls to customers about their loan repayments
• Advise customers on their various payment options and inform them of further actions that may be taken to collect overdue debts
• Negotiate payment plans and schedules
• Conduct collections process on each customer that includes, phone calls, emails, and text messages
• Develop collection methods that bring in revenue and ensure full repayment of loans
• Process payments and refunds
• Keeping accurate records and reports on collection activities

Job Specifications

• Minimum of BSC / HND / OND in a related field
• Tech-savvy with working knowledge of Microsoft packages
• Goal-oriented so as to meet daily targets
• Excellent communication skill (written and oral)
• Patience, ability to manage stress, and negotiation skill.
• Open to working on Saturdays when required
• Customer service training/experience
• Minimum of 1 year of experience in a similar role

Application Closing Date
31st January, 2021.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the job title as the subject of the email.

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