Talents and Skills Africa Consulting LLC is a leading HR outsourcing and business support solutions provider in Nigeria providing a comprehensive range of outsourcing services from People Outsourcing to Business Process Outsourcing.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Locations: (Ikeja,Surulere, Ogudu, Lekki) Lagos
Employment Type: Full-time
Job Brief
- The primary role of this job is to provide excellent customer service and meet sales quotas for the Store.
- You will identify client needs, present and answer questions about our products and services and recommend first-hand solutions.
- A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
- Ultimately, the job holder will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities are but not limited to:
Sales & Marketing:
- Professionally aid customers in making an informed choice of products to purchase using superior product knowledge.
- Meet established Branch Monthly Sales target by selling products and after-sales services
- Identify idle products (i.e. products that had been in stock for over 3 months) in the branch and ensure they are pushed out.
- Maintain a clean environment with in and around the Store Premises
Inventory Management:
- Ensure good and proper assortment and display of product at the store.
- Partake in stock count exercise with the internal and external auditors.
Reporting:
- Prepare and forward daily activity reports to all applicable parties.
- Send daily facility report as directed by Admin
Customer Service Management:
- Carry out all duties as it relates to customer’s engagement end to end
- Carry other duties assigned to you.
Requirements
- Candidates should possess a Bachelor’s degree with 0 – 2 years work experience.
Application Closing Date
4th February, 2021.
Method of Application
Interested and qualified candidates should send their CV to: recruitment@talentsandskills.net using the “Job Title” as the subject of the email.