Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-center of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.
We are recruiting to fill the position below:
Job Title: Geo Marketing Lead
Location: Lagos, Nigeria
Job Purpose
- This role will manage sites and shop roll-out planning based on GIS and Land Scan Map tools, manage planning across all technologies of 2G, 3G and 4G, responsible for updating all geography related information in BI and other associated platforms.
Key Accountabilities
Manages site roll-out planning based on GIS and Land Scan Map tools:
- Would be required to spear head the site roll out process from the commercial team
- Provide adequate information for the processing of ROIs for all sites
- Provide validation and updates to the site master list shared from the network team
Manages shop roll-out planning through these tools:
- Provide insights and direction in the planning of all shop infrastructure in regards to adequate covered population and current site info
- Provide insights and direction to the sales team to aid their decision making process in planning their infrastructure
Updating of all site related information in BI and other associated platforms:
- Providing the BI and IT teams with all relevant site information on time and in full to aid in reporting or the business
Reporting analysis and Insights:
- Make available all reports as at when due to relevant stake holders. Periodic reports like mapa and site wise KPI reports and ad hoc requests as at when due/requested.
Qualifications
- BSc. in Geography, Engineering or relevant fields
- Knowledge of the latest GIS tools / Software available for reporting
- Knowledge of changes in the population reports and migration patterns
- Exposure to a commercial working environment with knowledge of sales and marketing
- Preferred background being telecom / service industry
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Head, Retail Showrooms and Franchise
Location: Port Harcourt, Rivers (South Region)
Job Purpose
- To manage the Retail Stores and Franchise rollout for the Airtel Mobile Product & Service offering within the Opco to increase market share in your Channel through sales , marketing, promotions and customer service.
Key Accountabilities
Business planning:
- Manage Franchise/Retail Store rollout within the Opco
- Compile Franchise/Retail Store Mobile Business Plans – outlining attainment of targets.
- Implementation & Control
- Franchise/Retail Store segmentation and development
Franchise Selection and Governance:
- Design franchise selection framework
- Design franchise operating manual and prospectus
- Drive consistency in ‘look and feel’ at all Showrooms and franchise shops (Airtel Express Showrooms, Retail Sales Outlets etc.)
Performance Management:
- Define performance standards across retail footprint
- Develop competency matrix for showroom and franchise employees
- Work with the Regional Retail Heads and teams to drive retail KPIs
- Manage the Division’s budget, projects, people and process to achieve set targets.
Qualifications
- Good first degree from a reputable university.
- Post graduate degree is an added advantage.
- Minimum of 10 years work experience with at least 7 years relevant work experience in Retail/Customer Service, etc.
- Project Management Experience
- Experience in monitoring and managing multiple retail outlets with a view to tracking & optimizing service delivery.
- Ability to create the ideal ambience for effective & efficient customer service.
- In depth knowledge of the Nigerian GSM industry.
- Excellent analytical, communication and negotiation skills.
- Advanced proficiency in Microsoft Office
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online