NCC Introduces Self-Service for Biometric Mismatches in New SIM-NIN Rules

The Nigerian Communications Commission (NCC) has introduced new rules to streamline the SIM-NIN linkage process. These rules are designed to improve SIM card registration, link National Identity Numbers (NIN), and address existing issues, while incorporating self-service options.

Outlined in the “Business Rules issued pursuant to the Registration of Communications Subscribers Regulation,” the guidelines align with the National Identity Policy for SIM card registration initiated in 2022.

Key updates include clearing any previously linked NINs from recycled SIMs, allowing new users to register their own NINs. The rules also cover NIN-SIM registration database harmonization, new SIM activation, and registration EKO HOT BLOG.

Telecom operators must now appoint a Secondary or Operations Telecom Master with detailed authorization letters signed by C-Level staff, including the registered names, official designations, and NINs. For Machine-to-Machine (M2M) SIM registrations, only the NIN of the Primary Telecom Master is required.

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The process involves rigorous vetting, requiring a CSV file with all associated SIMs, NINs of secondary users, and documents like the Certificate of Incorporation and Tax Clearance Certificate.

Foreign nationals residing in Nigeria for over two years must obtain a NIN for SIM registration and Mobile Number Portability (MNP). Those staying for less than two years are exempt but must present their international passport biodata and visa pages for SIM registration. Special provisions are made for diplomatic missions, requiring diplomatic passports and a Letter of Request from the Head of Mission.

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A self-service option for resolving biometric mismatches is introduced but can only be conducted by Communications Service Providers, not agents or third parties. This process must adhere to strict standards, including proper lighting, a plain background for images, and management by licensed agents at designated SIM registration centers.

These updates aim to enhance compliance and efficiency in Nigeria’s telecommunications sector.

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