NIMC denies charging fees in dollars for NIN data modifications, attributing the issue to VPN usage and advising users to turn off VPNs or contact support if the problem persists.
Eko Hot Blog reports that the National Identity Management Commission (NIMC) on Monday denied accusations that it charges fees in U.S. dollars for National Identification Number (NIN) data modifications on its portal.
This statement follows a screenshot shared by an X user, allegedly from the NIMC website, displaying fees of $20.78 for changes to birth dates, addresses, names, and phone numbers.
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The X user questioned, “Dear NIMC, can you explain to Nigerians why your website charges Nigerians in dollars?”
In response, NIMC clarified that the portal does not charge in dollars and attributed the issue to the use of Virtual Private Networks (VPNs). They advised the user to turn off their VPN and try again. If the problem persists, the user can contact the support team for further assistance.
NIMC wrote, “Thank you for reaching us. Please note that the NIMC self-modification portal does not charge in dollars. This issue often arises due to the use of VPNs (Virtual Private Networks), which can cause the website to detect a different location and currency.
“To resolve this, kindly turn off your VPN and try again. If you continue to experience issues, please reach out to our support team for further assistance.
“Thank you for your understanding and cooperation.”
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Meanwhile, the NIMC Self-Service Modifications portal enables citizens and legal residents aged 16 and older to request changes to their name, phone number, date of birth, and address.
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