Online shopping is a type of electronic marketing that allows buyers to directly buy goods or services from a seller over the Internet using a web browser or a mobile app.
Shopping online ensures comfort as the prices most times are fixed and you’re saved the trouble of haggling.
You also don’t have to go through the stress of going to the market. Thus, comfort online shopping has become a favourite for lots of people.
Shopping online in Nigeria however, comes with its issues. Over time, the Internet has been taken over by scammers who pose as sellers online and innocent sellers fall victim.
Sellers sometimes do what we refer to as “what I ordered vs what I got”. In this instance, they display high-quality products and end up delivering something else.
Some even block you once payment for the goods is confirmed. While others might steal your card details after you entered it to pay.
It is advisable to purchase from sellers who have a genuine website. Many online shoppers in Nigeria say they prefer websites to social media because of safety. You can always check out the company behind a shopping site through their website. Such information may not be available on a seller’s social media handle.
Read reviews about an online seller before purchasing. If there are lots of complaints from previous buyers, take your money elsewhere. Also, don’t be fooled by some fake WhatsApp screenshots commending a seller about their service or product. Some of them are fake. If it is a post on Instagram, check the comment section, you are likely to see genuine comments there. On a site, check under the product or simply do a Google search about the seller.
Always think twice before shopping with a seller that clearly states No-Return Policy. We believe if a seller’s item is indeed genuine, why the fear of them being returned. A seller with genuine concern for customer satisfaction is expected to embrace a return policy.
Read through the eCommerce website’s buyer’s protection if they have one before making a purchase. This will save you lots of stress in case you have any issues with your order later on.
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A genuine shopping website is expected to safeguard your details. Check for a lock sign beside the website. In the absence of this, such a website may be trying to steal your card details. Even if they are not trying to, not encrypting their site makes it vulnerable to hackers who might get their hands on your card details.
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