Vacancy!!! Proten International Job Recruitment (4 Positions)

Proten International is a fast riding human resource consulting firm with a mission to be the leading business support solution company in Nigeria.

We are recruiting to fill the position below:

Job Title: Customer Service Manager

Location: Lagos
Job Type: Full Time employment with a probationary period of 6 months

Roles and Responsibilities

• Delivering a comprehensive service to inquiring customers
• Managing Customers account (Key account management)
• Keeping a record of customers interaction and details of action taken
• Managing a large number of incoming calls and emails
• Delivering a comprehensive service to inquiring customers
• Organize and participate in events to build community and boost brand awareness
• Relay community feedback to relevant internal stakeholders.
• Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
• Devise and implement community communication initiatives.

Qualifications and Skills Set / Values

• Bachelor’s Degree qualification
• At least 3 years of prior relevant experience
• Absolute discretion and confidentiality
• Maturity, character and cultural intelligence
• Drive and ability to work with minimal supervision
• Excellent spoken and written communication
• Intellect & thirst for knowledge
• Computer literacy is a MUST
• Attention to detail and ability to keep accurate records & documentation
• Good relationship skills and ability to communicate effectively via online channels.

Remuneration

• Competitive salary
• Health benefits
• Housing allowance a year after confirmation
• Laptop, phone and internet allowance
• Out-of-station costs will be covered.

Application Closing Date
18th December, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Account Officer

Location: Rivers
Employment Type: Full-time

Role and Responsibilities

• Knowledge of ERP system e.g. Oracle, SAP etc.
• Well versed in excel and data analysis
• Knowledge of operations and knack of detailing
• Knowledge of accounting, budgeting and cost control activities
• Knowledge about Nigerian tax laws e.g. CITA, VAT, WHT etc.
• Knowledge of Accounts Payable process e.g. material and service invoice processing, vendor master creation and maintenance, vendor account reconciliation, PO review and Bank reconciliation.
• Knowledge of month closing activities e.g. month end Accounts Payable closing (Ageing review of creditors, advances, expense provision etc.)
• Preparation of Audit related details including reconciliation of General ledger.

Qualifications

• Bachelor’s degree or its equivalent in Accounts related field.
• Professional certificates in ACCA or ICAN will be an added advantage.
• Minimum of 5-6 years working experience in sales & marketing
• Excellent communication and negotiation skill.

Preferred Skills:

• Team work with ability of multi-tasking.
• Open minded, Organizing, problem solving
• Preliminary knowledge of commercial practices & terms of business.
• At least elementary understanding of industrial procurement procedures & processes
• Good commercial communication skill to communicate internally & externally.
• Proficient knowledge of English language in writing, & speaking.
• Should be very good in operational knowledge of MS-Office.

Salary
N4,000,000 – N4,300,000 annually.

Application Closing Date
5th November, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Job Title: Digital Marketing Specialist – Lead Generation

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Descriptions

• Design all marketing materials, website content, publications, blog posts and newsletters. Check for accuracy and ensure adherence to the organization’s brand architecture.
• Research and develop quality and engaging contents for all company’s social media platforms, campaigns, blog posts and other public relations activities.
• Manage the company’s digital assets including the social media platforms.
• Monitor and report trends in social media tools, applications, design and strategy as relates to the company’s image.
• Attend marketing meetings on behalf of the company.
• Preparemarketing budgets for leads generation and related marketing activities.
• Create cost-effective campaigns for the company with the use ofdigital marketing tools.
• Design and implement impactful lead generation campaigns, qualify leads and transfer to the sales team.
• Respond to all inquiries made to primary marketing email, phone, social media accounts and public comment sections globally.
• Conceptualize, design, implement and upgrade innovative lead generation programs leveraging the most current marketing techniques.
• Reliably follow up on all sales and marketing leads in a timely manner.
• Manage external vendors that may be used for certain deliverables from time to time and ensure high-quality work products are delivered within budget and on time.
• Ensure a consistent look and feel across all public marketing channels that adhere to our branding and style guidelines.
• Perform industry and market research to support the sales teams efforts, sharpen lead generation campaign focus and improve lead-to-opportunity conversion yield.
• Manage corporate blog and all social media channels by creating and posting curated content that appeals to client and partner base.

Education / Requirements

• B.Sc Degree in Marketing, Mass Communication or related discipline.
• A Masters degree or MBA will be an added advantage.
• Digital Marketing Certification in Google AdWords and LinkedIn advertising is required.
• 3-4years experience in Digital Marketing.
• 3+ years of experience running Google Adwords campaigns.
• 3+ years experience running B2B email marketing campaigns.
• 2+ years of experience running LinkedIn advertising campaigns.

Key Competencies / Skills:

• Excellent written and verbal communication.
• Strong content development.
• Exceptional attention to details and accuracy.
• Excellent use of social media platforms:Facebook, Instagram, LinkedIn,YouTube, twitter etc.
• Sound knowledge and application of web and digital marketing technologies (Google Analytics, SEO, WordPress, HTML, UX / UI design principles etc).
• Marketing Analytics.
• Creative and Graphics Designing.
• Researching and Reporting.
• Copy Writing.
• Good team player and self-motivator.

Application Closing Date
10th December, 2020.

How to Apply
Interested and qualified candidates should send their Applications to: recruitment@protenintl.com using the “Job title” as subject of the email.

Job Title: General Manager

Location: Lagos
Employment Type: Full-time
Reports to: CEO Grade level: 03B
Supervises: Accountant, Procurement Manager, HR Manager, IT Manager, and, Operations & Logistics Manager.

Job Summary

• Responsible for the day-to-day efficient and effective running of the company.
• Planning and directing the accounting, procurement, HR, IT and operations & logistics functions.
• Driving the implementation and take up of new processes, policies, methodologies and ultimately new ways of working and culture.
• Leading the company’s long-term organisational strategy and planning.

Principal Duties and Responsibilities
Accounting:

• Financial planning, management and reporting, including ensuring that financial records are accurate, up-to-date and available in a timely manner.
• Developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial statements and legal compliance.

Procurement:

• Monitoring and controlling budgets for contracts, equipment, and supplies.
• The development of RFPs, bids, contracts, agreements and negotiations for the procurement of agency goods and services.
• Ensuring a proper vendor management system is in place and in use.
• Reviewing and approving procurement and payment of invoices.

Human Resources:

• Developing and implementing HR strategies and contributing information, analysis, policies, procedures, methods, guidelines and recommendations to strategic thinking and direction; and, establishing HR objectives in line with corporate goals.
• Developing HR financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; establishing department accountabilities; measuring and analysing results; initiating corrective actions; minimising the impact of variances.
• Ensuring compliance with federal, state, and local legal requirements.

Admin:

• Directing the provision of administration services across the business, including but not limited to, maintaining efficient and accurate records both online and offline; clerical and admin support to the different departments; online research; offline filing, cataloguing and retrieval; and, efficient office and admin systems.

Operations:

• Directing the professional and efficient management of the operations, logistics and inventory of the company and its Rent A Rig division.
• Facilities and inventory planning and allocation; maintenance, repairs and replacement; and management of operations services provided by third parties.
• Responsibility for the IT infrastructure for the company, including the planning and budgeting; vendor management and resourcing; implementation of the necessary tools and services (for instance, software and hardware installations; systems administration and general computer support; server/s; upgrades; software license management; network and printer support; security measures and a disaster recovery plan; and, general helpdesk functions for the company operations).
• Driving the company’s paperless office and digital-first goals and agenda; enforcing best practice measures across the company’s projects, processes, functions and operations; and, ensuring preparedness for compliance audits.

Others:

• Analysing current processes, recommending and implementing procedural or policy changes to improve cross-company operations and save costs.
• On-going organisational planning and strategic business consultancy.
• Management of, and, providing leadership, motivation, direction, support and training, to and for, direct reports.
• Constantly communicating with all stakeholders to keep them updated, including attending meetings and preparing regular reports.
• Undertaking any necessary duties to ensure a first-class service is provided always.
• Being an ambassador for the business always.

Qualifications, Competency & Skills Required

• Bachelor’s degree in Finance, Accounting, Business or Public Administration.
• Microsoft Office, fiscal (budget and accounting), project management, analytical/problem solving and negotiation skills.
• A minimum of 12 years related experience, including supervisory experience.
• Experienced Microsoft Office user, particularly Word, Excel and PowerPoint.
• Experienced database, financial and warehousing software user.
• Competent Internet, email and Google applications user.

Candidate Abilities & Personality Profile:

• An organised and assertive individual who is proactive, creative, and resourceful.
• An outstanding team player and a self-starter, able to work on own initiative with minimum supervision.
• Great at staying calm and diplomatic under intense pressure.
• Able to manage own time and prioritise work to ensure deadlines are met and targets achieved and take personal responsibility for own work and actions.
• Works well within a secure and confidential environment, maintain confidentiality and demonstrate tact and diplomacy always.
• Uses own initiative and capable of making simple, as well as business-critical decisions, when necessary, and, respond well to challenges.
• Clear verbal communicator with an excellent telephone manner.
• Able to work accurately with excellent attention to detail always.
• Ability to liaise with staff at all levels, both internally and externally.
• Able to develop excellent working relationships both internally and externally.
• Excellent organisational skills.
• Demonstrates strong interpersonal skills and a professional manner and approach always, including an equable temperament and tone, and neat appearance.

Key Performance Indicators:

• Efficiency of the company’s tax and financial records.
• Effectiveness of financial strategy and planning.
• Comparative costs savings achieved per cost line, project and quarter.
• Internal customer satisfaction.
• Staff performance and turnover levels.
• Internal process quality and efficiency and profitability of operations.
• Decreasing levels of network failure, loss of connectivity and other IT downtime.
• The comprehension and adoption of changes and a new culture by all employees.
• Efficiency and effectiveness of the company’s administration.
• Quality of work: at a world-class standard that surpasses the wow factor.

Location:

• Lagos, Nigeria; including other locations as required.

Application Closing Date
10th December, 2020.

Method of Application
Interested and qualified candidates should send their Applications to: recruitment@protenintl.com using the “Job Title” as the subject of the email