Proten International Job Recruitment (9 Positions)
Proten International is a fast riding human resource consulting firm with a mission to be the leading business support solution company in Nigeria.
We are recruiting to fill the position below:
Job Title: Customer Service Manager
Location: Lagos
Job Type: Full Time employment with a probationary period of 6 months
Roles and Responsibilities
- Delivering a comprehensive service to inquiring customers
- Managing Customers account (Key account management)
- Keeping a record of customers interaction and details of action taken
- Managing a large number of incoming calls and emails
- Delivering a comprehensive service to inquiring customers
- Organize and participate in events to build community and boost brand awareness
- Relay community feedback to relevant internal stakeholders.
- Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
- Devise and implement community communication initiatives.
Qualifications and Skills Set / Values
- Bachelor’s Degree qualification
- At least 3 years of prior relevant experience
- Absolute discretion and confidentiality
- Maturity, character and cultural intelligence
- Drive and ability to work with minimal supervision
- Excellent spoken and written communication
- Intellect & thirst for knowledge
- Computer literacy is a MUST
- Attention to detail and ability to keep accurate records & documentation
- Good relationship skills and ability to communicate effectively via online channels.
Remuneration
- Competitive salary
- Health benefits
- Housing allowance a year after confirmation
- Laptop, phone and internet allowance
- Out-of-station costs will be covered.
Application Closing Date
18th December, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Mechanical Engineer
Location: Isheri, Ogun
Employment Type: Full-time
Job Details
Please detail the Job Purpose:
- To look after plant maintenance & services in shift. Machine maintenance, HVAC operation, water system & maintenance.
Please highlight the Business Requirement for requisition:
- To ensure hassle free production activity on machines and smoothly run the engineering services activity.
Qualification, Experience, & Skills
Qualification:
Essential:
Desirable:
- Experience: 5-8 years, Pharmaceutical (Formulation) solid dosage and syrup
- Job Specific Skills: Computer Literacy, Aware with ERP system, Knowledge of regulatory guidelines
- Other desirable Skills: Exposure in plant engineering administration
- Languages Known: English, Nigeria local language
- Age (desirable): below 35 years
Competencies:
- Please highlight the key competencies that are required to fulfil this role’s obligations satisfactorily.
- People Management, Problem solving, Ownership, Collaborative.
Communication & Working Relationships:
- Internal: All Employees
- External: Vendors
Job Dimensions:
- Number of Direct Reports this position will have: Operators
Key Duties And Responsibilities Include But Are Not Limited To The Following Activities:
- To attend machine breakdown of plant machinery
- To carry out preventive maintenance of machineries in the plant.
- Periodically check the consumption of fuel, electricity, water and steam and maintenance.
- To control & give work instructions to the technician.
- Carryout all maintenance of utility & plant equipment.
- To indent engineering spares electrical items etc.
- To attend cleaning schedule of Air curtain, Tube lights and AHU filters.
- To calibrate of gauges & indicators.
- Operation & performance qualification records of Equipments in production & Utility.
- Initiate QMS documents and execute CAPA where ever necessary.
- Prepare and implement standard operating procedures & ensure proper documentation.
Application Closing Date
11th December, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Content Lead
Location: Lekki, Lagos
Employment Type: Full-time
Responsibilities / Requirements
- Implement and continuously redefine digital media strategy for our client and the Partner brands.
- Interested candidates should possess Bachelor’s Degree qualification.
- 4 – 10 years expereince.
- Manage all social media resources and team members to deliver on content development, publishing, community management, and reporting.
- Oversee and be directly responsible for quality control and deliverables.
Required Skills:
- Core Digital media strategy experience
- Complementary content development skills
- Complementary project management skills
- Experience with day-to-day social media management including content development, community management, publishing, advertising. promotion and analytics.
- Capacity to develop, manage, and grow a team.
- Understanding of both Nigerian and American social media lingo.
- Initiative and ability to work without minimal supervision.
- Flexible, as social media is not a direct 9-5 role.
Desired Values:
- Character
- Drive, energy, and passion
- Dependability and reliability
- Intellectual and love for knowledge
- Maturity and good judgment
- Attention to details
Salary
N250,000 monthly.
Application Closing Date
31st October, 2020.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Mechanical Technician
Location: Rivers
Employment Type: Full-time
Job Description
Role and Responsibilities:
- Develop and implement processes and procedures in support of a seamless employee relations strategy.
- Champion the development and promotion of a corporate culture that emphasizes and reward hard work, trust, commitment, integrity, teamwork, respect, creativity and customer value satisfying behavior.
- Manage the communication system and process to ensure adequate awareness and buy-in among employees on appropriate company related issues.
- Provide advice and consultative services on industrial and labor concerns, for both unionized and non-unionized employee groups to promote good industrial relations across all the regions.
- Provide advice to line managers and supervisors on matters pertaining to grievance procedures. Counsel all levels of employees regarding conflicts/problems that arise in the workplace.
- Provide adequate liaison with third parties on outsourced services such as security and medical, to ensure service and cost effectiveness.
- Facilitate appropriate negotiation and consultation with external stakeholders in Labour such as the Ministry of Labour, Nigeria Employee Consultative Forum and Chartered Institute of Personal Management.
- Monitor and ensure organization’s compliance with government regulations in labour matters.
- Generate monthly disciplinary reports and communicate learning points to the organization document for process improvements.
Qualification and Education Requirement
- Diploma with min 6-year experience in Fertilizer / Petrochemical plant.
Preferred Skills:
- Knowledge of Mechanical basics is must.
- Team work with ability of multi-tasking.
- Open minded, Organizing, problem solving.
- Communication, Listening and feedback.
- Punctuality, discipline, work attitude and initiatives.
Additional Notes:
- Knowledge of all Rotating and static equipment’s involved in a continuous process plant (Fertilizers / petrochemicals plant).
Salary
- N3,000,000 – N3,500,000 yearly.
Application Closing Date
5th November, 2020
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Mechanical Engineer
Location: Rivers,
Employment Type: Full-time
Job Description
Role and Responsibilities:
- The Senior staff / Engineer staff has to supervise and guide the technicians to safely and timely execute all the Mechanical jobs / safety related jobs in consultation with Deputy Manager / Area Incharge / Field Engineer.
- Receive permits for the all mechanical jobs and ensure compliance of all safety requirements for the jobs.
- Supervise execution of all mechanical related jobs performed by Technicians and contractors, In Plant / workshop premises. Ensure minimum response time for job execution.
- Decide upon required safety measures for job execution.
- Undertake regular rounds in plants to check /ensure healthy operating conditions of all mechanical equipment’s, notice any abnormalities and critical problems. Immediately inform the concerned Area Engineer / Deputy Manager and plan for corrective actions to solve the problems.
- Supervise all the mechanical activities performed in Plant / workshop for Overhauling / servicing /repairing of equipment’s as per procedures, ensuring quality and precision for trouble free operation of the equipment in field.
- Ensure that proper all the proper tools and tackles are used during execution of each job.
- Ensure timely completion of the jobs for all the equipment’s, ensuring safe and quality maintenance/repair practices / procedures, at minimal cost and with quick response to ensure minimum plant downtime and to avoid any repetition of jobs.
- Ensure and also confirm that all the assigned jobs are executed systematically, confirm all critical measurement taken using precision measuring tools are correct; ensure quality check list are filled and any deviations are highlighted, so that suitable corrective actions can be taken.
- Note down the critical observation during dismantling of the equipment, Prepare the list of spares required for the assembly of the equipment, get the spares issued from the stores after authorization. Maintain data in diary / Daily job register to capture equipment history, for records purpose.
- He shall also supervise and carry out Safety related jobs and 5’S’ Jobs activities.
- Ensure proper housekeeping in the plant and workshop area after maintenance activity
- Interact with various departments, like Process/Inst./Elect/Stores/Safety to execute mechanical maintenance jobs effectively with respect to quality, safety, cost and timely completion. Interact with Job In charge / Engineer and assist him in identifying areas of improvement and identification of training needs.
- Provide necessary assistance to other departments for handling plant emergencies.
- Based on the observation during maintenance, prepare the list of spares that will be required for the future maintenance/ overhauling. Hand over that list to concerned supervisor for suitable action.
- Assist in failure analysis and implement recommendations to avoid repetitive failures or persistent problems in mechanical equipment/piping systems. Participation in identified SGA.
- To share the knowledge and findings acquired during the job execution with technicians & colleagues.
- To attend training programs organized based on the identified needs for development.
- Suggest changes and modifications in the problematic systems / equipment’s for improving the overall equipment’s availability.
- Carry out inspection of received spares in MMD and also carry out inspection for proper identification and tagging of spares in MMD stock.
- Ensure strict compliance of all PTW conditions. Ensure Use of all necessary PPE’s as mentioned and as required for the jobs.
- Follow the guidelines of Safe Work Practices as per Plant HSE Standards.
- Identify and inform any unsafe conditions to job In charge / Engineer, senior staff, Management and raise Near Miss report.
- Timely reporting to duty on time with no un-authorized absence.
- Continuation of the job on overtime, if requirement arises and instructed by immediate superiors.
Qualification and Education Requirement
- Engineering Degree in Mechanical with a minimum of 5 year experience or Diploma with 10 years in Fertilizer / Petrochemical / continuous process Chemical / Power plant.
Preferred Skills:
- Knowledge of Mechanical basics is must.
- Team work with ability of multi-tasking.
- Open minded, Organizing, problem solving.
- Communication, Listening and feedback.
- Punctuality, discipline, work attitude and initiatives.
Additional Notes:
- Knowledge of all Rotating and static equipment’s including piping involved in a continuous process plant (Fertilizers / Petrochemicals / Chemical / Power plant).
Salary
- N3,000,000 – N3,800,000 yearly
Application Closing Date
5th November, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Electrical Technician
Location: Rivers
Employment Type: Full-time
Job Description
Role and Responsibilities:
- Responsible for Maintenance jobs and shift operation:
- This includes the preventive, predictive, breakdown and shutdown maintenance of all Electrical items within territory of fertilizer plant and utilities like DMP, LER, pipeline, OBOB etc. and shift operations as per department requirement.
- Responsible for CM and Troubleshooting jobs:
- This includes the condition monitoring of all Electrical items within territory of fertilizer plant and utilities like DMP, LER, pipeline, OBOB etc. in case of trips and breakdowns, provide all supports to engineer in charge.
- Responsible for constructions, testing and commissioning jobs:
- This includes the support to area Engineer for all electrical jobs for installation, testing and commissioning all Electrical items within territory of fertilizer plant and utilities like DMP, LER, pipeline, OBOB etc.
- Responsible for housekeeping and 5’S’ jobs:
- This includes the Housekeeping and 5’S’ Jobs after all electrical jobs for all Electrical items within territory of fertilizer plant and utilities like DMP, LER, pipeline, OBOB etc.
- Responsible for Safety-related jobs:
- This includes the presence in tool box talks, completing all mandatory trainings related to safety, attending safety meetings, use of all PPE’s and proper work permit etc for all area within territory of fertilizer plant and utilities like DMP, LER, pipeline, OBOB etc as per direction of Engineer in charge.
- Responsible for inputs Area development jobs:
- This includes the feedbacks/inputs to be provided for development of area, reporting near Miss, etc within territory of fertilizer plant and utilities like DMP, LER, pipeline, OBOB etc as per direction of Engineer in charge.
- Responsible for collecting required data related to any area within territory of fertilizer plant and utilities like DMP, LER, pipeline, OBOB etc. as per the direction of Engineer in charge for reports and accounting purposes.
- Responsible to develop his/her abilities related to electrical wherever lacking in the field of electrical as per the development programme assigned by the Engineer in charge, providing one number electrical presentation within the department for development of colleagues.
Qualification and Education Requirement
- Engineering Diploma in Electrical with a minimum of 5 year’s experience in Fertilizer / Petrochemical / continuous process Chemical / Power plant
Preferred Skills:
- Knowledge of Electrical basics is must.
- Teamwork with ability of multi-tasking.
- Open-minded, Organizing, problem-solving.
- Communication, Listening and feedback.
- Punctuality, work attitude and initiatives.
Additional Notes:
- Knowledge of all Electrical items like Transformers, Switch gears, HT & LT motors, UPS and battery chargers, Lighting, grounding and lightning protection, Cranes and hoists, any special equipment of his/her area like bagging machines, Reclaimer, VFD’s etc
Salary
- N3,000,000 – N3,500,000 yearly.
Application Closing Date
5th November, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Account Officer
Location: Rivers
Employment Type: Full-time
Role and Responsibilities
- Knowledge of ERP system e.g. Oracle, SAP etc.
- Well versed in excel and data analysis
- Knowledge of operations and knack of detailing
- Knowledge of accounting, budgeting and cost control activities
- Knowledge about Nigerian tax laws e.g. CITA, VAT, WHT etc.
- Knowledge of Accounts Payable process e.g. material and service invoice processing, vendor master creation and maintenance, vendor account reconciliation, PO review and Bank reconciliation.
- Knowledge of month closing activities e.g. month end Accounts Payable closing (Ageing review of creditors, advances, expense provision etc.)
- Preparation of Audit related details including reconciliation of General ledger.
Qualifications
- Bachelor’s degree or its equivalent in Accounts related field.
- Professional certificates in ACCA or ICAN will be an added advantage.
- Minimum of 5-6 years working experience in sales & marketing
- Excellent communication and negotiation skill.
Preferred Skills:
- Team work with ability of multi-tasking.
- Open minded, Organizing, problem solving
- Preliminary knowledge of commercial practices & terms of business.
- At least elementary understanding of industrial procurement procedures & processes
- Good commercial communication skill to communicate internally & externally.
- Proficient knowledge of English language in writing, & speaking.
- Should be very good in operational knowledge of MS-Office.
Salary
N4,000,000 – N4,300,000 annually.
Application Closing Date
5th November, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Digital Marketing Specialist – Lead Generation
Location: Victoria Island, Lagos
Employment Type: Full-time
Job Descriptions
- Design all marketing materials, website content, publications, blog posts and newsletters. Check for accuracy and ensure adherence to the organization’s brand architecture.
- Research and develop quality and engaging contents for all company’s social media platforms, campaigns, blog posts and other public relations activities.
- Manage the company’s digital assets including the social media platforms.
- Monitor and report trends in social media tools, applications, design and strategy as relates to the company’s image.
- Attend marketing meetings on behalf of the company.
- Preparemarketing budgets for leads generation and related marketing activities.
- Create cost-effective campaigns for the company with the use ofdigital marketing tools.
- Design and implement impactful lead generation campaigns, qualify leads and transfer to the sales team.
- Respond to all inquiries made to primary marketing email, phone, social media accounts and public comment sections globally.
- Conceptualize, design, implement and upgrade innovative lead generation programs leveraging the most current marketing techniques.
- Reliably follow up on all sales and marketing leads in a timely manner.
- Manage external vendors that may be used for certain deliverables from time to time and ensure high-quality work products are delivered within budget and on time.
- Ensure a consistent look and feel across all public marketing channels that adhere to our branding and style guidelines.
- Perform industry and market research to support the sales teams efforts, sharpen lead generation campaign focus and improve lead-to-opportunity conversion yield.
- Manage corporate blog and all social media channels by creating and posting curated content that appeals to client and partner base.
Education / Requirements
- B.Sc Degree in Marketing, Mass Communication or related discipline.
- A Masters degree or MBA will be an added advantage.
- Digital Marketing Certification in Google AdWords and LinkedIn advertising is required.
- 3-4years experience in Digital Marketing.
- 3+ years of experience running Google Adwords campaigns.
- 3+ years experience running B2B email marketing campaigns.
- 2+ years of experience running LinkedIn advertising campaigns.
Key Competencies / Skills:
- Excellent written and verbal communication.
- Strong content development.
- Exceptional attention to details and accuracy.
- Excellent use of social media platforms:Facebook, Instagram, LinkedIn,YouTube, twitter etc.
- Sound knowledge and application of web and digital marketing technologies (Google Analytics, SEO, WordPress, HTML, UX / UI design principles etc).
- Marketing Analytics.
- Creative and Graphics Designing.
- Researching and Reporting.
- Copy Writing.
- Good team player and self-motivator.
Application Closing Date
10th December, 2020.
How to Apply
Interested and qualified candidates should send their Applications to: recruitment@protenintl.com using the “Job title” as subject of the email.
Job Title: General Manager
Location: Lagos
Employment Type: Full-time
Reports to: CEO Grade level: 03B
Supervises: Accountant, Procurement Manager, HR Manager, IT Manager, and, Operations & Logistics Manager.
Job Summary
- Responsible for the day-to-day efficient and effective running of the company.
- Planning and directing the accounting, procurement, HR, IT and operations & logistics functions.
- Driving the implementation and take up of new processes, policies, methodologies and ultimately new ways of working and culture.
- Leading the company’s long-term organisational strategy and planning.
Principal Duties and Responsibilities
Accounting:
- Financial planning, management and reporting, including ensuring that financial records are accurate, up-to-date and available in a timely manner.
- Developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial statements and legal compliance.
Procurement:
- Monitoring and controlling budgets for contracts, equipment, and supplies.
- The development of RFPs, bids, contracts, agreements and negotiations for the procurement of agency goods and services.
- Ensuring a proper vendor management system is in place and in use.
- Reviewing and approving procurement and payment of invoices.
Human Resources:
- Developing and implementing HR strategies and contributing information, analysis, policies, procedures, methods, guidelines and recommendations to strategic thinking and direction; and, establishing HR objectives in line with corporate goals.
- Developing HR financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; establishing department accountabilities; measuring and analysing results; initiating corrective actions; minimising the impact of variances.
- Ensuring compliance with federal, state, and local legal requirements.
Admin:
- Directing the provision of administration services across the business, including but not limited to, maintaining efficient and accurate records both online and offline; clerical and admin support to the different departments; online research; offline filing, cataloguing and retrieval; and, efficient office and admin systems.
Operations:
- Directing the professional and efficient management of the operations, logistics and inventory of the company and its Rent A Rig division.
- Facilities and inventory planning and allocation; maintenance, repairs and replacement; and management of operations services provided by third parties.
- Responsibility for the IT infrastructure for the company, including the planning and budgeting; vendor management and resourcing; implementation of the necessary tools and services (for instance, software and hardware installations; systems administration and general computer support; server/s; upgrades; software license management; network and printer support; security measures and a disaster recovery plan; and, general helpdesk functions for the company operations).
- Driving the company’s paperless office and digital-first goals and agenda; enforcing best practice measures across the company’s projects, processes, functions and operations; and, ensuring preparedness for compliance audits.
Others:
- Analysing current processes, recommending and implementing procedural or policy changes to improve cross-company operations and save costs.
- On-going organisational planning and strategic business consultancy.
- Management of, and, providing leadership, motivation, direction, support and training, to and for, direct reports.
- Constantly communicating with all stakeholders to keep them updated, including attending meetings and preparing regular reports.
- Undertaking any necessary duties to ensure a first-class service is provided always.
- Being an ambassador for the business always.
Qualifications, Competency & Skills Required
- Bachelor’s degree in Finance, Accounting, Business or Public Administration.
- Microsoft Office, fiscal (budget and accounting), project management, analytical/problem solving and negotiation skills.
- A minimum of 12 years related experience, including supervisory experience.
- Experienced Microsoft Office user, particularly Word, Excel and PowerPoint.
- Experienced database, financial and warehousing software user.
- Competent Internet, email and Google applications user.
Candidate Abilities & Personality Profile:
- An organised and assertive individual who is proactive, creative, and resourceful.
- An outstanding team player and a self-starter, able to work on own initiative with minimum supervision.
- Great at staying calm and diplomatic under intense pressure.
- Able to manage own time and prioritise work to ensure deadlines are met and targets achieved and take personal responsibility for own work and actions.
- Works well within a secure and confidential environment, maintain confidentiality and demonstrate tact and diplomacy always.
- Uses own initiative and capable of making simple, as well as business-critical decisions, when necessary, and, respond well to challenges.
- Clear verbal communicator with an excellent telephone manner.
- Able to work accurately with excellent attention to detail always.
- Ability to liaise with staff at all levels, both internally and externally.
- Able to develop excellent working relationships both internally and externally.
- Excellent organisational skills.
- Demonstrates strong interpersonal skills and a professional manner and approach always, including an equable temperament and tone, and neat appearance.
Key Performance Indicators:
- Efficiency of the company’s tax and financial records.
- Effectiveness of financial strategy and planning.
- Comparative costs savings achieved per cost line, project and quarter.
- Internal customer satisfaction.
- Staff performance and turnover levels.
- Internal process quality and efficiency and profitability of operations.
- Decreasing levels of network failure, loss of connectivity and other IT downtime.
- The comprehension and adoption of changes and a new culture by all employees.
- Efficiency and effectiveness of the company’s administration.
- Quality of work: at a world-class standard that surpasses the wow factor.
Location:
- Lagos, Nigeria; including other locations as required.
Application Closing Date
10th December, 2020.
Method of Application
Interested and qualified candidates should send their Applications to: recruitment@protenintl.com using the “Job Title” as the subject of the email.