How To Retrieve Money Sent To The Wrong Account Or Lost To Scam

• Lost money can be retrieved by following clear steps.
• Gather transaction details and visit the recipient’s bank.
• Email the bank and CBN fraud desks for assistance.

Losing money to an incorrect transfer or a scam can be stressful, but there are steps you can take to try and recover the funds.

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Here’s a guide on how to retrieve money sent to the wrong account or lost to fraud as complied by EKO HOT BLOG.

1. Get the Details:

Start by gathering all relevant details. Write down the full name and account number of the recipient. These details will be essential when you file your complaint or report the issue to your bank and the appropriate authorities.

2. Find the Transaction ID:

Check your bank app, SMS notifications, or email for the Transaction ID Number related to the payment. This ID is critical for tracking the transaction and identifying the flow of funds.

3. Visit the Bank:

Head to any branch of the recipient’s bank and visit the Customer Service Desk for Fraud Cases. Bank officials can help investigate the issue, especially if the money was sent to a wrong account or lost to fraud.

4. Send an Email:

In addition to visiting the bank, email the recipient’s bank directly to notify them of the issue. Be sure to copy the following Central Bank of Nigeria (CBN) Fraud Desks in your email:

• anticorruptionunit@cbn.gov.ng
• cpd@cbn.gov.ng

When emailing, provide all the necessary details, including the recipient’s account information, the transaction ID, and a brief explanation of the situation. It’s important to keep a record of all correspondence and follow up as needed.

By following these steps, you can increase the chances of recovering your funds or at least prevent future issues. It’s also advised to stay cautious and always verify the recipient’s account details before making any transfers to avoid such situations.

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