Bellforte Consulting – We are a strategic consulting firm integrating a full range of business consulting capabilities. Bellforte Consulting staff, faculty and partners are tested professionals with deep “sector-specific” knowledge and the ability to lead and drive industry agenda. This ensures that our consulting services address the specific needs of our clients.
We are recruiting to fill the position below:
Job Title: Telemarketer
Location: Lagos
Job Brief
- We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
- A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
Responsibilities
- Reach out to customer leads through cold calling.
- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product.
- Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
- Contact businesses or private individuals by telephone in order to solicit sales for goods.
- Explain products and prices, and answer questions from customers.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Record names, addresses, purchases, and reactions of prospects contacted.
- Adjust sales scripts to better target the needs and interests of specific individuals.
- Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
- Answer telephone calls from potential customers who have been solicited through advertisements.
- Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.
- Maintain records of contacts, accounts, and orders.
Qualifications / Requirements
- Bachelor’s degree or Master’s degree in Marketing, Business Administration and any other related discipline
- Minimum of two years’ experience.
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
Application Closing Date
15th November, 2020.
Method of Application
Interested and qualified candidates should forward their CV to: recruitment@bellforteconsulting.com using the position as subject of email.
Note: Candidate residing around Egbeda, Abule Egba, Ikeja, Iyanna Ipaja and Oshodi are strongly advice to apply.