Talentsquare is a boutique talent advisory & talent management consulting firm, focused on driving collaboration and delivering exceptional talent solutions to businesses. We partner with organizations to build a high-performing culture through talent acquisition, people management, and employee experience delivering a culture that ensures every employee has a meaningful work experience and is engaged and happy.
We are recruiting to fill the position below:
Job Title: Fashion Retail Sales Associate
Location: Lekki, Lagos
Employment Type: Full-time
Industry: Fashion
Job Description
- You will be a part of the store operations team. The objective of your role is to maximize commercial performance whilst providing the best customer experience for and ensuring that customers get a positive first impression.
Responsibilities
You will be expected to:
- Participate in stock management and control
- Assist shoppers locate the clothing items they desire
- Perform cash processing and card payments
- Stock shelves with goods
- Answer queries from shoppers
- Guide and give advice to customers on clothing selection
- Deal with customer refunds
- Ensure the store clean and tidy
- Work within established guidelines with the company brand
- Attach price tags to merchandise
- Receive and store stock.
Requirements
Must Haves:
- OND / HND qualification (equivalent University Degree)
- 1 – 3 years work experience
- Proven work experience as a Retail Sales Associate, Sales Representative or similar role will be needed in this role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions/retail software, payment system
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
Generic:
- Ability to take the initiative
- Team player with a sense of team spirit
- Ability to build external and internal relationships and partnerships
- Exhibits professionalism
- Ability to plan and prioritize with patience
- Understanding of different cultures in the work environment
- Ability to manage multiple tasks and deliver to deadlines
- Takes responsibility for solving problems
- Emotionally intelligent
- Prepared to challenge and be challenged
- Accountable and responsible
- Communicate effectively and openly
- Listens
- Continually looks for efficiency gains, shares best practice and suggests process improvements.
Benefits
Add-ons after 6 months probation:
- Salary: N60,000 (OND Holders), from N70,000 (Negotiable and based on experience)
- HMO
- Paid leave
- Performance-based bonuses.
Application Closing Date
Not Specified.