Vacancy!!! Job at Baobab Microfinance Bank

Baobab is an investment company whose mission is to create a group of leading microfinance banks. Baobab was created in July 2005 by PlaNet Finance, and other investors including International Finance Corporation, AXA Belgium, and Societe Generale, with the European Investment Bank, the French Development Agency and Developing World Markets joining Later.
We are recruiting to fill the position below:

Job Title: IT Intern -Digital Strategy Officer
Location: Lagos
Employment Type: Internship
Duties And Responsibilities
The selected intern will support/contribute to:
Be responsible for handling transaction issue resolutions by Baobab MFB customers, escalating and following through that all transactions are resolved at record time
Be in charge of the E2E (end to end) process of Baobab Cards delivery to Baobab MFB Branches
Be responsible for reporting on specified digital channels used by Baobab customers
Be responsible for updating workflows and plans for internal digital transformation process.
Any other tasks assigned by the supervisor
Required Skills And Experience
Education:
Qualified/suitable intern from the field of Computer Science or Computer Information Systems or related discipline.
Must be currently undergoing NYSC Scheme
Competencies:
Ability to listen, adapt, persuade and transform;
Ability to make new and useful ideas work;
Ability to extract, interpret, analyse data and resolve problems;
Ability to produce deliverables conforming to the required standard;
Ability to support a team and team building skills;
Application Closing Date
29th October, 2020
How to Apply
Interested and qualified candidates should send their Applications and Resume to: [email protected] using the title of application as subject of Mail.

Job Title: Training Officer
Location: Kaduna
Employment Type: Full-time
Report to: Training Manager
Main Responsibilities
Design and Organize training for the company with line managers by considering immediate and long-term staff requirements.
Analysing training needs in conjunction with line managers.
Planning, directing and delivering training and development programmes including staff inductions, to accomplish the organisation’s goals.
Developing individual training programmes that meet the skills gap identified through training needs assessment.
Designing and implementing appropriate e-learning strategies.
Promoting an open knowledge-sharing environment that builds knowledge, skills and service for the benefit of the organisation as a whole.
Acts as the liaison and coordinator of programmes conducted by external training partners.
Be an integral part of the annual performance appraisal process, prepared after discussions between the employee, line manager and an HR, usually the T&D Manager.
Set of Tasks:
Design and update the training plan and training modules, in coordination with all participants.
Design a structured and relevant training plan
Organize and update the training schedule
Assess the competence and progress of each participant
Accompany participants throughout training
Detect training needs
Follow up on exams
Post- training follow-up
Analyse any issues linked to the performance of the training system
Assist the sales director, on his request, with the recruiting process
Asses the yearly training budget, taking into account the company’s resources
Design and use tools to identify needs in terms of training
Education / Experience
University degree with 1-3 years work experience.
Solid Knowledge of banking & financial products and Training and Development Strategy
Working experience in a microfinance institution
Experience in the training field
Required Skills:
Excellent coaching skills
Good interpersonal skills
Articulate and convincing
Analysis skills
Designing and writing skills
Cross-disciplinary management skills
Organized, disciplined and with a talent for observation
Honesty and loyalty
Rigorous and unbiased
Discret
Team Spirit
Computer skills: Word, Excel, Powerpoint
Applicant must be residing in Kaduna
Application Closing Date
29th October, 2020.
How to Apply
Interested and qualified candidates should send their Applications and Resume to: [email protected] using the “Job title” as the subject of the email.

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