Vacancy!!! RAN Integration Engineer at Ericsson Nigeria

Ntisa Limited is a cloud technology company that provides business owners with software solutions to help them innovate and eliminate inefficiencies to become more profitable. We achieve this by helping individuals and small businesses digitize every aspect of their front-end sales, back-end operations, and customer engagement to deliver exceptional value that will help them discover new potentials.

We are recruiting to fill the position below:

Job Title: Technical Support Intern (NYSC)

Location: Lekki, Lagos
Employment Type: NYSC

Job Description

• Provide technical support to the sales and customer service teams
• Interface with the development team on software update and related issues
• Track all pending tasks for updating the software with the development team
• Efficiently analyse customer issues and provide logical solutions
• Provide support to Ntisa customers including answering questions, analysing problems, and providing solutions to restore their smooth operations.
• Communicate clearly and effectively with end-users and colleagues to quickly resolve issues and ensure customer satisfaction.
• Provide support for the creation of training materials for customers, including webinars, presentations etc.
• Update contents of the technical support page on the website as applicable
• Develop product knowledge to serve as a technical resource to the sales teams
• Provide input on technical service tools that could be beneficial to customers and employees.

Requirement

• Interested candidates should possess a Bachelor’s Degree qualification.

Application Closing Date
10th February, 2022.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.