Jumia is Africa’s leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs &CdC.
We are recruiting to fill the position below:
Job Title: Head of Lastmile – Jumia
Location: Nigeria
Job Type: Full Time
Department: Services – Logistics – Lastmile
Job Objective
- The Head of Last Mile will lead the strategy and project management of all initiatives and pilots related to last mile delivery
- Have either individually or as part of a team, created or improved ways of leveraging the company’s existing or potential assets to fulfill goods to consumers.
Key Responsibilities
- On-time deliveries, Cost Efficiency and Lean Operations, Successful deliveries,Technology adaptability
- Managing the talent pool of Jumia Services and building a strong leadership team in Deliver
- Actively design and steer CXP and VXP excellence projects along with Local and Central operations leaders
- Design and own end to end the Last mile unit costs strategy to meet both our requirements of CXP/VXP and unit economics targets
- Actively feed and contribute to the system roadmap design to deliver the required instruments for this logistics success
- Leading the scale up and expansion of last mile footprint (3PL expansion, pick up station expansion, Delivery Associates hiring and expansion).
- Own and create the 3PL community management for Jumia
- Manage and improve fleet management practices, team and cost of operation Create a culture of best-in-class material handling in Last mile
- Lead key transformations in supply chain (or in partnership), allowing our last mile hubs to receive product faster and more often without increasing costs of delivery
- Ability to work cross functionally with key fulfillment partners such as Logistics, supply chain and other partners, such as IT
- Contribute to improvement and enhancement of product features and define roadmap.
Qualification & Experience
- A Bachelor’s Degree from an accredited university; Degree in Engineering, Operations, Supply Chain
- Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc
- Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
- 7 years minimum experience, logistics operations
- Experience in strategy and complex network management
- Good Knowledge of the Logistical Operations in the local market is a plus.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Dispatch Operator – Jumia
Location: Lagos
Job type: Full Time
Key Responsibilities
- Scheduling riders in <1mins
- Assigning and re-assigning order to free riders on the UN web portal
- Reassign riders within clusters / hubs
- Follow up on partners dispatcher to ensure no idle time for free riders
- Follow up / monitoring delayed order on urban Ninja
- Resolve riders complaints via phone, email, chat channels with functional teams(Customer service,Vendor Ops team)
- Escalating to the appropriate department such as Vendor Ops on reataurant issues & customer service on customer;s issues
- Attempt to persuade customers to reconsider cancellation
- Ensuring proper education and communication are disseminated among riders in the community
Qualification & Experience
- 3+ years experience in various fields of customer service, supply chain
- Process-oriented,well-organized with a high level of attention to detail
- Excellent analytical ability:ability to leverage analytical work into action-oriented reporting & plans of actions
- Ability to articulate the right findings using the data
- Advanced knowledge in word,excel&powerpoint
- Excellent communication skills and flexibility to work in different environments
- Detailed oriented personality
- Strong people leadership
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Legal Manager – Jumia
Location: Lagos
Department: Legal
Job Type: Full Time
Job Objective
- As Legal Manager, your responsibility would be to support the Head of Legal and Corporate Governance in giving legal advice to management on all relevant issues and to ensure that the company adheres strictly to all laws and guidelines with the sole aim of protecting the company’s reputation.
Key Responsibilities
- Proffer advice on legal and regulatory topics across the full range of transactions, particularly providing support to Jumia Services.
- Advising on general business law issues and managing the legal issues of all areas of the company, including but not limited to corporate matters, procurement, safety, security, insurance and sustainability issues.
- Review, draft and negotiate various commercial agreements.
- Liaise with various regulatory bodies in getting necessary regulatory approvals.
- Liaise with external legal counsel in managing various litigation.
- Identify and mitigate potential legal risks.
- Liaise with various Law enforcement agencies including Nigeria Police, EFCC, DSS, Nigeria Customs, etc.
- Keep track of all Insurance cases and liaise with Insurance companies to in the settlement of insurance claims.
- Ability to deliver high-quality work under deadlines
Qualification & Experience
- LLB from a recognised and accredited University
- 7+ years’ legal experience in a top law firm or corporate practice.
- Mix of professional experience as in-house legal counsel in a technology related business and legal counsel in a top tier law firm with international clients or other relevant private or public practice.
- Proven ability to create legal defensive or proactive strategies.
- Litigation skills to handle administrative procedures within public authorities.
- Sound judgement and ability to analyse situations and information • Adequate knowledge of the Ecommerce/technology Industry
- Comfortable working in a fast-paced organisation
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- The opportunity to become part of a highly professional and dynamic team working around the world
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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