Newage Solutions and Technologies Limited is an ICT Firm with offices in United States, United Kingdom & Nigeria; Providing services in the areas of Software Development, Deployment & Support, Database, Computer/Network/Telecoms Infrastructure, Business Process Outsourcing, Enterprise Solutions, Digital Marketing, IT Security, Cloud Solutions.
We are recruiting to fill the position below:
Job Title: Client Relationship Manager
Location: Lagos, Nigeria
Employment Type: Full-time
Description
- To efficiently build and maintain relationships with clients and key personnel via the use of strategies that help overcome the challenges faced by clients as well as helping them meet their own objectives.
Responsibilities
- Deal with clients’ complaints directly either by telephone, electronically or face to face.
- Keep records of clients’ interactions, transactions, enquiries, comments and complaints.
- Obtain and process all relevant information to handle product and service inquiries.
- Liaise with other departments and Managers to resolve Clients’ issues and expedite work.
- Manage and disseminate information about clients’ issues of concern to relevant departments with the Head of Department’s approval.
- Manage and constantly update all Client database and maintain good record for easy use and future references.
- Document briefs and reports of all formal meetings with clients and circulate accordingly to the relevant departments for further action.
- Daily responsibilities involve maintaining and growing clients’ relationships and managing clients’ expectations.
- Work to ensure client satisfaction in line with the organization’s product and service.
- Updating the CRM and ensuring that account managers are aware of changes with clients.
- Plan, develop and maintain a strong and effective relationship with clients’ at both the tactical and strategic level.
- Develop and maintain a good working knowledge of the products and services delivered or to be delivered to clients.
- Take up the responsibility managing relationships with clients’ during and after sales
- Keep records of clients’ interactions, transactions, enquiries, comments and complaints.
Qualifications
- Bachelor’s degree in a related discipline.
- A post graduate qualification will be an added advantage
- Minimum 2 years work experience in similar role.
Skills:
- Excellent follow through, ability to pay attention to details and organizational skills.
- Analytical, problem solving and decision- making skills.
- Strong people management and listening skills.
- Strong interpersonal and negotiation skills.
- Excellent written and verbal communication skills.
- Good leadership and team building skills.
- Ability to work well under pressure.
- Strategic thinking, forecasting and planning skills.
Application Closing Date
18th December, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: Business Development Manager
Location: Lagos, Nigeria
Employment Type: Full-time
Description
- The Business Development Manager’s primary role is improving and growing a business, by establishing and developing relationships with customers, suppliers and other partners.
- Will be tasked with identifying new business opportunities in order to generate revenue, improve profitability and help the business grow.
- This role will involve careful strategic planning and positioning in the appropriate markets, enhancing the operation of the business, position and reputation.
Responsibilities
- Research and identify new business opportunities – including new markets, growth areas, trends, customers, partnerships, products and services – or new ways of reaching existing markets
- Seek out the appropriate contact in an organisation.
- Generate leads and cold call prospective customers.
- Meet with customers/clients face to face or over the phone.
- Foster and develop relationships with customers/clients.
- Understand the needs of your customers and be able to respond effectively with a plan of how to meet these.
- Think strategically – seeing the bigger picture and setting aims and objectives in order to develop and improve the business.
- Work strategically – carrying out necessary planning in order to implement operational changes.
- Draw up client contracts – depending on the size of company, this task may be completed by support staff.
- Have a good understanding of the businesses’ products and services and be able to advise others about them.
- Train members of your team, arranging external training where appropriate.
- Discuss promotional strategy and activities with the marketing department.
- Liaise with the project, finance, marketing and appropriate teams.
- Seek ways of improving the way the business operates.
- Attend seminars, conferences and events where appropriate.
- Keep abreast of trends and changes in the business world
Qualifications
- BSc / MSc in any relevant field with minimum of 3yrs proven experience.
- Proven background in business development & sales.
Skills:
- Strong track record of B2C, B2B and B2G sales at corporate level or demonstrated achievement.
- Tenacity and drive to seek new business and meet or exceed targets.
- Excellent telephone manner for making initial contact and for ongoing communication with customers and business associates.
- Interpersonal skills for building and developing relationships with clients.
- Strong written and verbal communication skills – needed for communicating with a range of people, both internally and externally, as well as presentation skills.
- Excellent IT skills, including the use of office productivity and project management tools.
- Excellent Team-working skills and a collaborative approach to work.
- Decision-making skills and ability to multitask and prioritise workload.
- Project management, organisational and negotiating skills.
- Ability to motivate yourself and set your own goals.
- Ability to analyse sales figures and write reports.
- Ability to adapt to a fast-paced, ever-changing environment.
- Initiative and the confidence to start things from scratch.
- Strong research and strategic analyzing skills.
- Skilled at agreeing and closing deals with clients.
- Ability to take initiatives and work without or less supervision
Application Closing Date
18th December, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online
We are recruiting to fill the position below:
Job Title: Front End Developer
Location: Ibadan, Oyo
Employment Type: Full-time
Description
- We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Responsibilities
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
Qualifications
- HND / Bachelor’s degree and a minimum of 2 years’ experience for digital products or services.
Skills:
- Proficient understanding of web markup, including HTML5, CSS3.
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS.
- Proficient understanding of client-side scripting and advanced JavaScript libraries and frameworks, including AngularJS, ReactJS, jQuery.
- Good understanding of asynchronous request handling, partial page updates, and AJAX.
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as Git.
- Good understanding of SEO principles and ensuring that application will adhere to them.
Application Closing Date
18th December, 2020.
How to Apply
Interested and qualified candidates should:
Click here to apply online
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