Jobs

Job Vacancy!!! Ericsson Nigeria Job Recruitment (3 Positions)

Published

4 years ago

Dec 15, 2020.

Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world’s mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.

We are recruiting to fill the position below:

Job Title: Network Sales Specialist

Req ID: 463003
Location: Lagos

Our Exciting Opportunity!

We are now looking for a network sales specialist to secure short and long-term profitable business for Ericsson through proactive business development based on fundamental understanding of the customers’ business, operations and objectives.
Actively lead and mobilize internal resources to deliver efficient and effective end to end solutions allowing detailed transition from sales to operations. Develop both internal and external relation/s in order to actively give to make customers and Ericsson successful.
This job role could be passionate about selling assigned portfolio, a specific part of the customer’s business/technology area and/or geography.

You Will

Your responsibility will be to improve customer relationships and dedication.
You are encouraged to build sales opportunities that will generate profitability sales.
The role also includes optimization of the account team’s performance and to enable flawless transition to operations
Act as Network sales expert towards the customer
Represent KAM in sales process and opportunities
Act as ACR and own the core 3 team during the sales process (SDP1, SDP2, SDP 3) and through project execution by leading change request and maintaining profitability.

Requirements
To be successful in the role you must have:

Education: Bachelor of Electrical Engineering, Business Administration, Master of Science or similar
Minimum 8 years of proven experience of relationship sales and 8 years from the ICT industry
Demonstrated ability: (RAN, 2G, 3G, 4G & 5G.)
Consultative selling skills and commercial understanding
You will need to have customer and market insight as well as negotiation skills
Leadership experience
Structured and organized to lead the project profitability and changes.

You Will also be:

Innovative and creative
Social ability and interpersonal skills
Intellectual ability and critical thinking
Accountable and committed with a passion to win
Perseverant and result oriented
French Language is an added advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

What happens next once you apply?

Read about the next steps here. For your preparation and reference, here is our overall Brand video and some insights about our innovations in 5G
Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

Job Title: MSIP Operations Assurance Manager

Req ID: 450584
Location: Lagos

Our Exciting Opportunity

We are looking for a member to be part of our Managed Services team! As a part of our MSIP Operations Assurance team, you will play a key role in managing the delivery of services and resources on our “live” customer network.
Based on our customer’s network specifics, you will ensure the daily coordination of our customer network operations and maintenance activities, including optimizations and field operation activities coordination, according to Ericsson’s and the customer’s network particularities and requirements.

You Will

Manage end-to-end Operations and delivery of operations & maintenance activities for specific customer, including preparation of the live customer network and assisting the program manager in resources and timing definition and tracking
Be Responsible for the financial and operational and delivery performance of the Operations Assurance assignments within a Managed Services Deal.
Be Responsible to manage the applicable WLAs and OLAs with delivery organizations, manage the delivery of operations, ensuring that operations delivery is fulfilling the contracted Service Level Agreement (SLA)
Serve as the primary escalation point for critical incident, Network Delivery Operations escalations, and performance reporting towards the customer.
Validate and approve integration test results for a new service, terminal and equipment type or vendor
Secure the availability and accuracy of the customer’s asset configuration information to be used by all delivery units
Participate in various change management boards, and forums as needed and coordinate customer participation as necessary
Ensure acceptance tests are performed locally and globally with customer involvement and approval as necessary
Continuously drive for efficiency, improvements and excellence in service delivery.

Requirements
To be successful in the role you must have:

Technologically, Ericsson Customer Interactive System and/or Charging System experience with operations background is a must
Knowledge of Managed Service telecom operations
Strong Leadership in managing complex teams, partners, customer
Ability to work collaboratively and innovatively to bring upon continuous improvement in operations
A solid data analysis skill
Team player to work in an outstanding environment of working with an amalgamation for Solutions improvements for issues highlighted by operations
An innovative mind set of a good bent towards automations.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

Job Title: Service Delivery Line Manager – Job Stage 8

Req ID: 477846
Location: Lagos
Job Type: Full Time

Job Description
We are now looking for a Service Delivery Line Manager, are you interested?

In this role, you will ensure customer value and happiness through an efficient service delivery
As an MS SDM (Service Delivery Manager), you will support service sales directly or indirectly via the unit resources as you understand and align with the overall MS service delivery processes, models, and strategies
You will have a role in the line organization (the operational organization), with the purpose to lead their area of responsibility aligned with the instructions
You will collaborate to ensure that work is executed within the scope of OHS requirements!

You will:
Governance and Operational Excellence:

Centralized and simplified governance and reporting, ensuring consistent Ways of Working and providing insights to enable follow-up and overall alignment across MSIT-ADM CUs and SLs
Responsible to lead a set of MSIT internal processes such as SDE savings plan, WAVE, Business Lead Generation Process
Support all MSIT-ADM units on Internal and External audits
Building a high performing team culture through proactive attitude, teamwork focus, strong performance ethics, high professionalism and high energy.

Reporting & Communication:

Financial Nos Analysis and Reporting (OB, NS, UM for the specific Accounts in alignment with MSCOO’s)

Conduct Resource Management:

Manage and balance resources cost, and competence needs (pyramids), Recruit resources (ensuring diversity), Terminate employments, Update HRMS, Secure workplace and access rights, Conduct succession planning, do IPMs. Update Resource Tracker

Steer Competence Management:

Develop plans for team development connected to business needs & according to the tactical resource planning, conduct talent management, develop leadership skills of leaders, Perform assessment of resources etc.
Tactical resource and cost planning

Manage Unit Finance:

Manage and control CC budget, absorption, utilization, billability etc.
Steer Performance Management: Identify & implement standard methodologies, improvement programs, Identify and address barriers to performance, Inspire change management according to set goals

Ensure Service Delivery Execution:

Ensure delivery execution according to contract/assignment, Manage WLA Between SL MS and MSIP, Manage business continuity

Apply Service Delivery Process and Models:

Apply OMM for own CU, ensure that any needed resource, tools, processes and systems are available and accurately utilized to support all activities under the scope of this agreement.
Ensure high level participation in global re-use, automation and knowledge sharing.
Ensure Operational Efficiency measures are adopted in Operations to achieve Business Area NS and UM targets
Contribute and support pre-sales activities by providing accurate FLPC, adequate delivery model, signing off solution etc. Build and maintain partner relations, arrange resources for new services, Business readiness as well as for specific competences
Adherence of directives, policies and processes

Cost Control:

Make certain the internal efficiencies for MS delivery through the Operational Excellence (by applying the right process, drive knowledge management, Crafting Multi Skills Skills Workforce)
Liaise with GSC OPE delivery function for demand of resources
3PP Cost efficiency
Dialog Survey execution, and improvement plans realization

Requirements
To be successful in the role you must have: