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USSD: MTN Snubs Banks, Provides Alternative Platforms For Customers
- The telco had reduced the banks’ commission from an average of 3.5 per cent to 2.5 per cent which predicated the actions of the banks
MTN customers in Nigeria now have alternative electronic payment platforms to recharge their phones.
The mobile network operator, on Saturday, announced that customers can recharge airtime through payment solutions platforms such as Flutterwave, Jumia Pay, OPay, Kuda, Carbon and BillsnPay.
MTN in a statement on Saturday by its Senior Manager, External Relations, Funso Aina, also said customers could recharge airtime by dialing *904# and *606#.
This is coming barely 24 hours after commercial banks on Friday disconnected MTN customers from banking channels including the Unstructured Supplementary Service Data and banking apps, leaving millions of MTN subscribers frustrated as they were unable to recharge airtime via USSD amid the Easter celebrations.
Read also: MTN, Banks Fallout: We’re Working To Resolve USSD Difficulty
MTN, with about 77 million subscribers, making up about 45 per cent of the total telecommunication market share in Nigeria, is arguably the largest telecommunication operator in the country.
“It will interest you to note that for the benefit of our customers who have been greatly inconvenienced by the service suspension, we now have alternative channels of accessing MTN services electronically,” the statement said.
The telco had reduced the banks’ commission from an average of 3.5 per cent to 2.5 per cent which predicated the actions of the banks.
The banks had written MTN to revert to the old commission, otherwise, they would block MTN airtime in all their channels.
The banks, except Zenith Bank which was connected directly to MTN, subsequently blocked MTN from their banking channels, leaving customers stranded as they were unable to recharge virtually.
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