- Keystone Bank seeks Branch Service Managers in six Nigerian states.
- The role involves overseeing branch operations, compliance, and customer service.
- Applicants need banking experience, leadership skills, and relevant qualifications.
Company Overview:
Keystone Bank Limited is a full-service commercial bank providing innovative financial solutions to individuals and businesses across Nigeria. The bank, currently owned by Sigma Golf River Bank Consortium, was acquired from the Asset Management Corporation of Nigeria (AMCON) in 2017.
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EKO HOT BLOG reports that with a banking license granted by the Central Bank of Nigeria (CBN) on August 5, 2011, Keystone Bank has since met and exceeded all capital adequacy requirements. It assumed the deposit liabilities, assets, and specific obligations of the defunct Bank PHB Plc after the CBN revoked the latter’s operating license.
As part of its commitment to service excellence and operational efficiency, Keystone Bank is expanding its workforce and inviting qualified candidates to apply for the following position:
Job Title:
Branch Service Manager
Locations:
Lagos, Imo, Delta, Edo, Cross River, Gombe
Department:
Bank-Wide Operations
Job Description:
- Oversee daily branch operations to ensure smooth banking services.
- Supervise staff to maintain high customer service standards.
- Implement policies and procedures in line with regulatory and bank guidelines.
- Ensure compliance with CBN and internal banking regulations.
- Manage cash handling, transaction processing, and account reconciliation.
- Monitor financial transactions to detect and prevent fraud.
- Coordinate branch audits and provide necessary reports to management.
- Foster customer relationships and address service-related issues.
- Provide leadership and mentorship to branch employees.
Requirements:
- Candidates must possess relevant qualifications in Banking, Finance, Business Administration, or related fields.
- Proven experience in branch operations, banking services, or financial management.
- Strong leadership, analytical, and problem-solving skills.
- Excellent communication and customer service abilities.
- Ability to work in a fast-paced environment and manage multiple responsibilities.
Application Closing Date:
Not Specified.
How to Apply:
Interested and qualified candidates should:
Click here to apply online
Keystone Bank is an equal-opportunity employer and encourages applications from all qualified candidates.
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