Vacancy!!! Relationship Manager at SD – Pact

SD – Pact is into Veterinary and Pet Food Services. We help in promoting animal’s health,as well as helping in reducing losses caused by Animal Disease. By eliminating the pathogens that causes diseases in animals,one can prevent subsequent emerging and re-emerging infectious diseases in humans, and at the same time ensure an adequate supply of good quality,safe food for all.

We are recruiting to fill the position below:

Job Title: Relationship Manager

Location: Lagos

Job Description

• Relationship Managers build and maintain relationships with clients and partners. They give clients personalized advice, build rapport and provide quick responses to their inquiries.
• Relationship Managers analyze the company’s communication strategy, negotiations and contracts to identify trends that can improve organizational procedures.

Duties

• Build and improve relationships with customers, key suppliers and partners.
• Review company practices to ensure clients get maximum satisfaction from their purchases.
• Identify potential opportunities and inform the sales team to follow up.
• Educate and inform clients about the company’s products, services and special offers.
• Attend to client complaints and resolve issues promptly.
• Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
• Work with internal departments to ensure company meets clients’ expectations.
• Oversee customer relationship management system.

Skills and Qualifications

• Bachelor’s Degree in Business Administration, Marketing or a related field.
• Three (3) or more years’ experience in customer service, sales or a related position.
• Excellent verbal and written communication skills.
• Ability to lead and work within a team.
• Excellent conflict resolution and interpersonal skills and ability to build lasting relationships with clients.
• Exceptional organization skills and a strong work ethic.

Application Closing Date
10th January, 2022.

Method of Application
Interested and qualified candidates should send their Cover Letter and CV to: [email protected] using the Job Title as the subject of the email.