- EKEDC emphasized the importance of verifying the authenticity of emails, SMS, or calls claiming to be from the company
- Lasaki cautioned that fraudsters often employ deceptive emails, text messages
- He also highlighted that cybercriminals manipulate victims into revealing confidential information by impersonating EKEDC officials or pretending to be family members in distress to extract financial details or payments.
Eko Electricity Distribution Company (EKEDC) has issued a public advisory, urging its customers to exercise increased vigilance and proactive measures to protect themselves against the growing threat of cyber attacks.
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Eko Hot Blog gathered that with the widespread adoption of digital platforms for transactions and communication, cybercriminals have developed sophisticated techniques to exploit vulnerabilities, making cybersecurity awareness essential for everyone.
In a statement signed by EKEDC’s General Manager of Corporate Communications, Babatunde Lasaki, the company identified several common threats customers should be aware of and provided guidance on handling cases such as phishing attacks, social engineering scams, ransomware attacks, and identity theft.
Lasaki cautioned that fraudsters often employ deceptive emails, text messages, or phone calls to deceive individuals into disclosing sensitive information, such as account details, passwords, or payment information.
He also highlighted that cybercriminals manipulate victims into revealing confidential information by impersonating EKEDC officials or pretending to be family members in distress to extract financial details or payments.
Regarding ransomware attacks, Lasaki explained that malicious software is used to restrict users’ access to their devices or files, with attackers demanding a ransom for restoration.
Such attacks frequently occur when users unknowingly download infected files or click on malicious links.
He warned, “Attackers steal personal information, such as National Identification Numbers, bank account details, or passwords, to impersonate victims for fraudulent activities.
Hackers exploit reused or weak passwords across multiple accounts to gain unauthorised access to systems and data.”
To help customers protect themselves from online threats, EKEDC has shared several best practices to adopt for enhanced online security.
Firstly, EKEDC emphasized the importance of verifying the authenticity of emails, SMS, or calls claiming to be from the company.
Official communications from EKEDC will never request sensitive information like passwords or PINs.
Secondly, the company advised customers to use strong and unique passwords for their online accounts, avoiding easily guessable options such as names, birth dates, or sequential numbers.
“Enable multi-factor authentication. Add an extra layer of security to your accounts by enabling MFA, which requires a second form of verification in addition to your password.
Keep your devices and applications updated to ensure you have the latest security patches.
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“Avoid public Wi-Fi for transactions, as public Wi-Fi networks are often unsecured and can expose sensitive information to attackers.
Use secure, private networks for online transactions. Do not click on unknown links or download unsolicited attachments, as they may contain malware or phishing traps.
“As part of its commitment to customer safety, EKEDC has implemented robust cybersecurity measures to protect its digital platforms.
Customers are encouraged to report suspicious activity or potential scams involving EKEDC services immediately through official channels,” the statement concluded.
