- Healthcare Service Manager (Remote) at DRO Health Limited.
- Role involves client management, product development, and regulatory healthcare compliance.
- Applicants must have healthcare background, EMR experience, and project management skills.
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EKO HOT BLOG reports that
DRO Health is a rapidly growing telehealth company committed to providing accessible, high-quality healthcare to Nigerians at affordable rates. We offer a convenient digital platform where users can consult with certified healthcare professionals for real-time medical support, advice, and diagnosis.
Position: Healthcare Service Manager
We are hiring a proactive and innovative Healthcare Service Manager to support our mission by enhancing user experiences and expanding service efficiency. This role is ideal for someone passionate about healthcare innovation, product development, and stakeholder engagement in a digital health environment.
Key Responsibilities:
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Lead the design and implementation of healthcare services in collaboration with engineering and executive teams
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Participate in product research to identify gaps and develop customer-centric solutions
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Manage and expand client and partner relationships, including onboarding and feedback loops
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Support the expansion of our healthcare practitioner network
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Ensure compliance with healthcare regulations and policies
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Serve as a key liaison between clients, stakeholders, and internal teams
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Become an expert on DRO Health’s products and services, staying updated on healthcare trends
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Oversee project lifecycles—development, testing, deployment—with a focus on quality assurance
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Research user behavior and market needs to guide product improvements
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Advocate for user needs by proposing intuitive features and fixes
Requirements:
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Background in healthcare (open to professionals beyond medical doctors)
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Experience with Electronic Medical Records (EMR) systems
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Familiarity with agile project management (Scrum/Kanban) is an advantage
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Proficiency with tools like Jira, Trello, or ClickUp is a plus
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Strong technical aptitude and fast learning ability
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Excellent communication and cross-functional collaboration skills
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Must be able to work remotely with a functioning laptop and strong internet
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Comfortable with occasional travel
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Strong time management and organizational skills
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Calm under pressure with a problem-solving mindset
Benefits:
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50% discount on all DRO Health services for employee and immediate family
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Competitive salary based on experience and skillset
How to Apply:
Interested and qualified candidates should Click here to apply online
