- FG Bans Civil Servants From Using Personal Emails For Official Duties
- Over 115,000 GovMail accounts have been activated nationwide.
- Government completed digitalisation of 38 ministries and departments.
The Federal Government has directed all civil servants to discontinue the use of personal email accounts for official duties and migrate government communications to approved institutional platforms.
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EKO HOT BLOG reports that the directive was announced in Abuja by the Head of the Civil Service of the Federation, Didi Esther Walson-Jack, during a digital transformation summit organised to mark the 20th anniversary of Galaxy Backbone.
Walson-Jack disclosed that the government has activated more than 115,000 official GovMail accounts as part of efforts to strengthen the security, professionalism and accountability of communication across the federal civil service.
According to her, official government business should no longer be conducted through personal email services or informal communication channels that make documentation and record management difficult.
She explained that government information must remain within official systems and not be tied to individual officers, stressing that important records should be preserved even after public servants leave office or are transferred.
The Head of Service noted that the move would improve institutional memory, protect sensitive information and ensure that government records remain accessible whenever required.
Walson-Jack also revealed that the Federal Government successfully completed the digitalisation of work processes across all 38 federal ministries and extra ministerial departments before the December 2025 deadline.
She described the achievement as a major milestone in the ongoing reform of the civil service, adding that it demonstrates what can be accomplished through strong leadership, commitment and effective collaboration among government institutions.
According to her, the successful implementation of the initiative reflects the civil service’s growing ability to embrace technology and modern methods of operation.
She recalled that under the traditional paper-based system, files were often delayed, misplaced or trapped in lengthy approval processes, slowing down service delivery and reducing efficiency.
However, she said the transition to digital platforms has improved transparency and accountability by making it easier to track documents, monitor workflow and assess performance across government offices.
Walson-Jack added that the paperless civil service initiative is designed to reduce bureaucratic bottlenecks, accelerate decision-making processes and improve the overall efficiency of government operations.
She said the reforms would also ensure faster retrieval of records, better service delivery and a more responsive public sector capable of meeting the demands of a modern digital economy.
